It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
(spelling and grammar mistakes and all 🙂 )
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Awesome service. John was great to work with and very skilled and professional. Will be keeping his number for the future.
John from fibrenew did a great job on a small tear in the seat of my Mazda Cx9.
It looks like new as if there was never a rip in the seat.
Best of all he came to my home and did the fix right there.
I want to thank John Lupo for the excellent work that he did on repair of my back seat in my Telsa. He restored it to like new. I was distraught when I got my car back from the service center and found this stain, which was the only blemish to the seat. John was a pleasure to talk with and very professional. If I ever have future leather repair needs, John will definitely be the first person I call.
Outstanding customer service. I contacted John about repairs to a set of chairs we had inherited a few years ago, and recently broke including fabric tears. He took the time to review photos I sent, called to walk me through what might be needed and even picked up the broken parts to take a closer look. Ultimately, we had to let the chairs go, but he was so communicative and helpful in explaining what needed to be done and where we might run into challenges while trying to figure out a solution. I'm so grateful to have found Fibrenew and would highly recommend working with them.
I just recently purchased a 2024 Range Rover. I went out for dinner and the valet parking attendant, ink pen ran across the material of the drive seat. I contacted Fibrenew and John was onsite the next day. John is knowledgeable in fabrics and knew which solution will remove the pen ink. Thanks John!!
Very present. John had great customer service and explained the process with patience. Arrived in timely manner and communicated great. Door like new. Thank you.
John was very helpful and very friendly. He was able to resolve/clean the large on the passengers seat of my vehicle in a very timely efficient manner. He was able to restore the seat and it looked brand new! John was very knowledgeable about the process and took the time to explain all the procedures that were taking place. I highly recommend him for future restoration projects. I was very happy with the results!
John is a great guy and did a super fantastic job on the stain. I would recommend him to family and friends .
John and his partner did a great job repairing the driver side seat in our Lexus. It looks better than new. Also, this repair involved an insurance claim. John took care of everything necessary to get the claim resolved quickly and to our complete satisfaction. Can't recommend him enough.
John was great to work with both before and during the repair process. He paid great attention to details and was very patient and helpful with all my questions. Needless to say, I'm very happy with the service and the results!!
John came out to our house to repair a tear in our BMW X5 door. He did a great job!
Mr. John did a GREAT job. Our seats look just as they did from the factory. Mr. John was professional and insightful and definitely knowledgeable. I highly recommend his services.
Thank you Mr. John.
I met John at his location and he was super friendly, knows and believe that he does the best, Nice person to work with, Very descriptive and detailed about what he is going to perform and how. He is a real car lover and work with dedication . Definitely rate 200% of what he have done.
My wife and I are very satisfied with the repair John did to our recliner and sofa.
When he completed the job you could not tell the area he blended in.
Highly recommend John at Fibrenew Annapolis for any of your furniture leather repairs!
Ron and Barbara at Symphony Village
John was very professional and did an amazing job. We had smeared white sunblock all over the leather interior of our relatively new BMW. Our BMW dealer could not remove the stains, so John was called in. He was able to remove all the stains and make the interior look new again.
John L. just completed work on the leather seats in our vehicle. The were cuts that are now completely invisible. Amazing work and professionalism! Thank you!
Quality work and perfect color match on my boat vinyl. Highly recommended!
Have you ever experienced a sick feeling because you accidentally damaged your brand new car? Well…I did! I accidentally damaged the light pearl grey leather on the driver’s side door panel of my brand new Subaru Forester! There was the damage…three prominent blue ball point ink stains where I would be able to see every time I drove the car! I was really angry with myself. So…Fast forward to Fibrenew Annapolis and John Lupo. As soon as I contacted John, he came as soon as he could. He was timely and professional. He carefully and painstakingly re-dyed the ink-stained leather to match my car’s interior…and honestly, it looks nothing short of PERFECT! I have to say I was astounded! His repair is phenomenal. I highly, highly recommend John!
Just had our leather couch and recliner restored by John from Fibrenew Annapolis. He did an outstanding job, and the leather looks brand new. John stuck with his estimate and finished the job in a timely manner. I would highly recommend John, and Fibrenew Annapolis if you have leather furniture that needs restoration.
We contacted John last week and he came over and gave us an estimate, which we thought was very reasonable. He came when promised and did a fantastic job restoring a dark maroon leather couch and recliner that needed a lot of work. When he was done, the couch and recliner looked brand new! We are very pleased with his work, and highly recommend him if you need any leather furniture to be restored. Thank you, John!
Jon L. was extremely helpful, knowledgeable and professional. I appreciated his expertise and how he thoroughly explained everything, what to expect and next steps. I found Jon extremely personable and his pricing was reasonable. I had a great experience with Jon and highly recommend him!
Thank you John for your services. My vehicle looks brand new again. I am very appreciative and grateful for the amazing high quality, your professionalism and great products.
Carmen Harman, Easton, MD
John L. was extremely helpful, knowledgeable and professional. I appreciated his expertise and how he thoroughly explained everything, what to expect and next steps. I found John extremely personable and his pricing was reasonable. I had a great experience with John and highly recommend him!
I thought that I was going to have to buy a new leather recliner for my husband , but happily I found John and Fibernew Annapolis, and I saved myself around $2000, which would have been the cost to replace this chair with something comparable. John came to the house, perfectly color matched and repaired three unsightly areas of leather that had been damaged by pets. The chair looks like new ! John was super professional, polite, and did a great job. If anyone has a leather chair worth saving I would absolutely recommend this company .
