It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
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After having a new puppy that we adopted decide to chew up a cushion and arm of our expensive leather sectionals, we were desperate to find a company who could make these seemingly impossible repairs. After doing some Google searches, I lucked upon Fibrenew! I was instantly impressed with their before and after pictures and the breadth of repairs that they did. After submitting my couch issues and photos to Fibrenew, I immediately got a friendly, professional response from Jeanne. She provided a high level estimate which was helpful to see prior to Mike and team visited to assess the damage in person. Fibrenew delivered my couch in the timeframe they provided with the pillows and the couch arm that were damaged totally restored! The leather was a perfect match! Mike and team were truly a pleasure to work with and were great with my dogs...including the culprit who did the damage to begin with! I'd HIGHLY recommend Fibrenew to anyone who needs any kind of furniture repairs, auto seat repairs, etc. They do amazing work and are true professionals to work with! Thank you Fibrenew!
Thank you to Mike and Tim for doing an outstanding job repairing our old and tired leather sectional! Owners Mike and Jeanne Martin were tremendous in customer care. All were highly professional, prompt to respond, as well as friendly at all times.
to have in our home. We would highly recommend them! Our dog, Thomas, liked them too!
Wow! I can't believe they made our dining chairs vinyl look new. We have cats and had numerous cat claw marks. Voila, the are gone. We were ready to buy new chairs. Thank you!
We had a 3 piece leather set-couch and 2 chairs-that we loved, but had not been professionally touched in 20+ years, and it looked like it! Mike (and his assistant Tim) worked a miracle and it looks like new again!!! Mike is truly a craftsman in this trade, as he had them working painstakingly on every step, of which there are many. I was foolish enough to think that I could maybe do the job, but no way! Besides the knowledge it takes, it's also a very physical job. All of our back cushions needed to be re-stuffed and the leather was extremely dry. I definitely felt the price was fair, as I was on hand to see what they did. I think this set could last for another 20 years! We love how it looks-a total transformation! I feel happy to have people in that room now. Thank you so much, Mike and Tim! You are the BEST!!! PS To all who read this--don't let your leather go as long as we did!
Out of 3 companies in the Phoenix area that I reached out to by far the most responsive, best value, and seamless customer service. They arrived right on time and took less time than projected and did a magical job at repairing some pretty nasty cat scratches on 2 vinyl leather sofas. Definitely exceeded my expectations with the final product matching perfectly and looking brand new. Highly recommend their services and would be a repeat customer again if/when my cats have the desire to destruct!
I would highly recommend the Fibrenew Team for any of your leather or vinyl repairs. Their communication before, during and after is excellent and they arrived when they said they would, they were efficient and very cost effective. Most importantly, they did an outstanding job repairing my Mercedes Benz seat and consoles. You will be very pleased with Fibrenew's services and price!
We have a leather sofa that is made of aniline wax pull up leather. It can't be cleaned with store bought cleaners. The leather wasn't damaged but was very dirty from my dog laying on it. I reached out Fibernew for a quote. I received my price quote quickly. I made an appointment and Mike and Tim came out to clean and condition the couch. They arrived on time, were very professional and did a fantastic job. The couch looks almost brand new. I would recommend them to clean this difficult to clean leather
Really great work! Chair looks brand new! Mike was extremely friendly and very knowledgeable!
Really appreciate Mike and Jeanne's customer service, impeccable and quick work, and their friendliness and support. We love working with them!
mr&mrs Martin were very professional friendly and did everything they said they were able to do. I am very pleased with the repairs to my car seat .It looks like new I would recommend them !,
Had two leather couches we were considering getting rid of but decided to give Fibrenew a shot at restoring them. When Mike was done they looked like brand new couches. Very pleased with the work.
Our company often has very discerning clients who take delivery in Arizona. Mike and Jean are the ones we will go to anytime we can. With one particular client, they we had been working on correcting some issues with their brand new recliner for several months when we were given the name of Fibrenew AR (Mike and Jean). Understandably, our client was frustrated and we are far away and unable to handle it in person. I wish that I would have called them sooner.
They prepped ahead of time, gave me the necessary paperwork I needed and asked for all the directions and info they needed. Several steps were needed to rectify things with this client and Mike sailed through them with prowess and professionalism. I honestly cannot imagine any better technical repair support.
This was a complicated repair both technically and relationally and Mike knew how to handle every step and our client could not be more pleased. Not to mention how relieved we are to have someone who can handle the technical and interpersonal issues that come with high end product and high end clients. Thank you so much. We will be talking soon I am sure!
Fibrenew Arcadia-Scottsdale did a flawless repair on our loveseat. Remember Mike Martin in case your furniture needs repair from an overactive dog. Additionally, our dog is very happy.
A great job on a seat repair. I was facing a $1000 bill to reupholster my bottom front seats. For 1/4 of that, my seat looks perfect. I had a huge stain and a small tear and they were repaired perfectly. He was very honest about everything. It's been a couple weeks and the work has held and still looks perfect.
I was truly happy and satisfied by the work of color restoration that Mike did on our sectional leather couch, the couch is about 9 years old, and had some sections that were missing its color. Mike did a fantastic job of matching the color and even restores a cushion that had grease stains on it. Would recommend to anyone needed this type of restoration!
Mike & Jeanne were great to work with. The overall service was top notch. I completed almost the whole transaction digitally. Which in todays world is very much appreciated. I took pictures and emailed them, got an email quote back, and did the scheduling via email/text, and the payment as well. I absolutely loved the service. My seat looks great, and the price was completely fair. I would highly recommend Fibrenew to anyone. I will definitely use them again if I need such a service.
Getting this work done on my furniture was a godsend. The financial asset is just a tiny piece. I've had my furniture for over the past 11 years and get to keep all the memories and comfort. Awesome! I recommend this approach first before spending money on replacements. Thank you!
Getting this work done on my furniture was a godsend. The financial asset is just a tiny piece. I've had my furniture for over the past 11 years and get to keep all the memories and comfort. Awesome! I recommend this approach first before spending money on replacements. Thank you!
I hired Fibrenew twice now to repair leather couches that I was unsure could even be fixed for stains. Both times Mike did an amazing job. He corrected color, made the couches look terrific, and you can't see stains anymore.
I would highly recommend them. Very professional.
We bought a high quality leather couch and "love" seat from Creative Leather. We telephoned Creative Leather requesting some warranty work on the couches, but the warranty of seven years had expired. They recommended Fibrenew company. Mike came out, inspected, and observed the couches. The couches had become stained somewhat from sudsy water splashing on it. Also the protective cover on the leather was wearing off literally.
We received a reasonable quote from Mike to efficiently clean, wash , and match the color of the couches. We watched as Mike applied his expertise as we watched a transformation of stained couches to ones that looked brand new ( see pictures before & after). Mike and his assistant wore masks; were professional, courteous, and efficient.
The communication before, during, and after the job. Highly recommend Fibrenew .
My wife and I honestly didn't know what to expect. Mike came out and evaluated the work, that needed to be done to the dash and driver's leather seat. Mike was very informative and advised that he could complete the work to our satisfaction, but that it will never be perfect. After receiving our reasonable quote, we decided to proceed with the work. The repair was done at our home and my wife was able to watch the transformation. Needless to say we are very satisfied with the results and highly recommend them to anyone. My wife was dubious and thought the photos were touched up, we can state the pictures are true results, based on our experience.
I reached out to fiber renew as I was looking for a leather alteration shop to work on a leather jacket for me. Though the gentleman that answered does not do tailor work, he quickly referred me to another shop and even followed up with a text with another suggestion. It's small business owners like this that really solidify why we all need to shop small. Thank you for the networking and suggestions and happy holidays.
I love my Porsche.
She's my Pride and Joy!
......but I had a "spot"....as in stain on my driver's side headrest.
I couldn't sleep......couldn't eat.......nightmares about....yep...my "stain"....
Soooo......I called Mike Martin and Jean.
We made an appointment, Mike was on time, he looked my issue over, gave me the skinny and....
MAGIC!!....my stain is gone!
I sleep, I'm hungry and, seriously, VERY PLEASED with work done superbly well by an honest craftsman-Mike Martin.
Five Stars *****
Thank you,
Loring Olk
Mike did an amazing job on both my Copenhagen leather sofa as well as my black Italian leather sofa. He did a complete arm panel repair on the black sofa and matched the leather perfectly. On my Copenhagen sofa cushion repair and dye job to the exact color has made it look like it did when I had it delivered brand new in 2008. Friendly honest and dependable on time and delivery. Thanks again Mike I’ll be sure to recommend u to others!
I just had the pleasure of working with Mike and Jean of Fibrenew Scottsdale. Thanks to my slobbering Boxer, the interior of my minivan needed special cleaning that a regular detailing couldn't accomplish. After arranging my appointment with Jean, Mike showed up on time at my house to do the cleaning. Mike did a fantastic job getting the stubborn stains out. He was extremely personable and explained everything that he did. Thanks to Jean and Mike for a wonderful experience throughout the process. I give them my highest recommendation.
We contacted Fibrenew to repair two high end leather Thomasville chairs that had wear on both arms, stains from coffee cups and a repair gone wrong..... I submitted pictures to the Fibrenew site and was promptly provided an estimate and time to schedule the repair. Mike came to the house, took time to review and did an absolutely wonderful job. He and his wife were also a pleasure to deal with. I even sent a leather handbag with him for repair. The chairs look brand new. He custom matched the color and worked efficiently and cleanly in our home to get it done. I also asked him to wear a mask and he kindly accommodated. Would recommend highly. Posted some before and after.
Thank you Mike for bringing our Thomasville Leather Chairs back to life! We really didn't think they could be fixed. Especially after a previous repair somewhere else. It was a pleasure to deal with you and your wife. I appreciated the prompt response to my inquiry, the estimate, quick scheduling and quality job. We also appreciated your attention to detail and are extremely happy with your service. The color matching is spot on and they look like the day we bought them. Have already recommended you to several friends who have seen the before and afters. We are so pleased with the results. Also appreciate you wearing your mask as it is important to us in the current environment. Thanks again to both of you..
I can definitely recommend this company. Mike refinished a cushion on my leather couch. Matches perfectly. Very nice guy, professional and punctual.
So glad to find Mike. He did an unbelievable job resurfacing one cushion on my leather couch. Matches perfectly. Nice guy, professional and punctual. Would definitely recommend him.
I had a high end driving simulator seat that was in need of repairs. The actual seating area was beyond patching. Mike came to our office, provided me with an estimate for the replacement of the cracked seating area, and accommodated our timing constraints for the repair. His company did an awesome job of matching the existing vinyl on the seat back, handled the removal and re-installation of the seat on time and at a very competitive price. I will not hesitate to use his services again, and highly recommend him to anyone with a need for the services he provides.
Wow! Mike took a very tired looking leather chair that we loved and turned it into a showstopper! He re dyed the chair, changed the color and it’s looks better than new. Thank you so much.
