It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
(spelling and grammar mistakes and all 🙂 )
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Great service, and installation in a dark winter night was amazing. Very happy after 4 weeks of use of the new elbow rest in my Platinum F-150.
AMAZING!
Great people. Todd and Joanie take incredible pride in their work. They are very knowledgeable and professional. Customer service was incredible!
I look forward to working with them again soon!
Fibrenew was great to work with. Quick response. Quick turn around. Excellent service and we will be back!
Amazing what they can do! Made our couch that was super slouchy and full of feathers look brand new! Very impressed. Quick, responsive and helpful.
Excellent work and communication. Todd and Joanie are extremely dedicated to customer satisfaction. Highly recommended!
Our sofa needed new motors, switches, plus some repair... and I am beyond impressed with the wonderful team at Fibernew. They are professional in every way and took care of every issue perfectly, within budget, and under their time estimate. They are my go-to for all sofa needs from now on.
Great customer service! I wish I had been given this company's information months ago when I was searching for a repair for a recliner. They tried to help troubleshoot by phone first and then scheduled an on-site visit (didn't have to wait long at all for an open time slot). When they discovered that the chair was not, in fact broken, but simply needed a switch turned on, they did not charge me for the visit. Their kindness was so appreciated. Highly recommend!
I had a great experience with Fibrenew. They were communicative, knowledgeable and made every decision based on what would be the fastest and most cost efficient way to do the fix that I needed. Very friendly and respectful. Would happily hire Fibrenew again in the future.
Todd and Joanie of Fibrenew Central Oregon did a fantastic job of replacing parts of my upholstered loveseat. They made it easy on me in finding the matching material and kept in good communication through order and repair. Great job done!
I called them to possibly get my seats upholstered from start to finish. The gal (Toni or Joni can't remember which) took the time to call me back and tell me they only do repairs as well as giving me some recommendations for who could help me in town. Excellent customer service.
Joanie and Todd do AMAZING work! They are fair in their pricing and truly have their customers needs in mind! I'm am thrilled with my new booths going into my new pizzeria in Bend! Thanks Fibrenew! You guys are the best!!
Todd and Joanie researched and found a souce for a seat cover replacement for my truck. They actually came to our home and did the work in our drive. I couldn't be happier with the service they provided. You will never meet two nicer people. The Central Oregon commuity is very lucky to have Fibernew (Todd and Joanie) servicing our area. They do all types of repairs and replacements on furniture, vehicles, boats, and aircraft. If you are in need of ordinary or custom work you can't go wrong by hiring Fibernew.
Very honest and knowledgeable highly recommended for your electronic Furniture needs.
If you are ever in need of any help with furniture please give them a call… they are the best! Professional and polite ï¸
Todd reupolstered two chairs for us. The fabric that we chose was a bit "busy". He matched the pattern up very exactly and did a wonderful job with the overall finish work. We strongly recommend Todd at Fibrenew for any upolstery needs.
wonderful small business here in Bend. husband and wife team couldn't be nicer. my furniture now looks like new. aaaaaand they called me when they were going to be slightly late to our agreed-upon time....awesome.
Highly recommend Fibrenew, integrity is top notch! Joanie spent time and effort to help me in a pinch after my dog ripped apart a friends sectional.. after going down a rabbit hole for hours searching for the manufacturer for material or a replacement piece (almost impossible to get) and having no success, she contacted the manufacturer on my behalf and I was able to purchase the piece instead.
Thank you again Joanie and Todd, so appreciate your help!
Excellent detail to work. Highly recommend.
Worked with Todd Penhollow. Was extremely prompt, accommodating, friendly, and knowledgeable. Will definitely use him as a resource going forward!
Todd & Joanie did a FANTASTIC job recovering the seats of our barstools! They turned out wonderful and look brand new. There prices were very reasonable; the time to get them done was excellent and they were able to pick up & deliver all six at once! Would highly recommend checking with them for repairs to leather and/or vinyl upholstery. We are most pleased with their work and would recommend with no hesitation!
Great communicators, super friendly, and fast restoration of 2 dogclaw-damaged car interior window sills. AMAZING undetectable repairs.
MOBILE service even. so grateful. Definitely saving in my contacts. Don't call anyone else.
Todd runs his business with honesty and integrity. Know his stuff, and will take care of you and your upholstery.
I have used them many times for repairs and have always been pleased with the work that Todd has done. I will continue to call on them for customer and store repairs.
Don Jones
NW Home Interiors
I reached out to Todd looking for help to repair a couple wear spots on the leather steering wheel in my truck. Not only did he repair those spots, he refinished the whole thing and it's looks literally like it did when I bought it new. So awesome! He also removed a stubborn stain on my leather seats that the detail shop couldn't get out as a bonus. Fantastic work, I'm really pleased and would highly recommend his work!!
I contacted Todd about making repairs on my Hummer H2 door panels. He was able to completely remove the pockets on all four doors and cover the remaining flat area with material to match the upper parts of the doors! He also fixed all of the cracked areas to look like new!!! I can't believe what a difference it makes going down the road! No more creaks and cracks! Thank you, Todd!
I contacted Todd to repair/replace the leather seat cover in my 2007 Chevy pickup. He did the job and the results are outstanding. I will not hesitate to contact him in the future for any repair work I need done.
Thanks again, Todd
I wanted to restore the leather interior to my 1999 4 Runner which spent most of it's life in the Phoenix,AZ sun. Todd pulled off the near impossible on schedule and on budget. I highly recommend using him, I know I will in the future.
Todd came out today to fix a leather car seat tear in my Ford 2010 Edge. The results exceeded any and all expectations that I had. My seat looks brand new! His commitment to perfection is apparent in the end result of his work. I highly recommend Fibrenew!
Finding out that someone urinated on your leather couch after a night of partying is never fun, but Todd expertly brought the leather couch back to its original odor without any stains. I would highly recommend having this guy on speed dial anytime there is a leather issue!
I wanted to let everyone know that it is not often that you get someone that really knows what they are doing when it comes to interior auto seat cover replacement. These people are mobile, highly skilled and extremely hard working...not to mention perfectionists! Todd got back to me after I contacted him regarding replacing the standard interior in my 2010 Prius, with leather interior. He gave me a very fair quote, and we set up the appointment for him to come to my home for the install. He showed up and was at work within minutes. It was a full day job, he never took a break! He finished it and it's looks like the car is brand new! Amazing job and service! You will be very pleased! You can't get any better than this!
You won't find a harder worker than Todd who is also a perfectionist. He worked on our 15 year old Honda Accord which had several ripped places on the upholstery. It now looks like a new car. He is reliable and honest. We would use him again and recommend him to anyone
