It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
(spelling and grammar mistakes and all 🙂 )
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Awesome service
Fibrenew more particularly Al. He took the time to find a solution. Because of my medical condition I was not able to control the button on my reclinable couch. What a guy! He said I will not leave until I find a solution and he did! A solution that might be useful for you if you are facing similar challenges. He certainly made my day, my week and every time I use the couch I remember Al at Fibrenew a caring, attentive, professional and efficient expert. That kind of service these days is extremely rare! Thank you so much Al! Chris
Al refinished the front seats in my Toyota Solara, several years ago, as well as some leather restoration in my former boss' 1976 Corvette. All work performed was flawless and durable.
He regularly does work for us, at the Ford dealership, where I work. As was my experience then, the work I have seen from him here, is phenomenal!
Excellent work. Prompt and professional service. Thanks so very much!!!
Al from FibreNew came this week to make some warranty repairs to our leather love seat and sofa. They look brand new! He is the best. Thank you.
We are very pleased with the repair Al did for our leather sofa. He conducts his business in a very professional and respectful manner and explains, in detail, the work being done. I highly recommend Al at Fibrenew.
Highly recommend Fibrenew Eastern Ontario. Very professional service and incredible workmanship. Repaired a tear in my leather couch; looks amazing! Thank you Al!
Excellent, awesome, speedy and friendly customer service!!!! I had called Al in the morning and he came out in the afternoon. He had explained all the options that I had available for the repair, he did a great job on our truck seat and the console. I definitely would recommend him! 5 STAR SERVICE
Very efficient and professional! I would highly recommend this company.
The Township of Russell Public Library is pleased to have NEW comfy chairs again! Excellent service.
Don't waste your time going anywhere else!
Al came to our rural home to assess the restoration of our two leather couches.
He gave us a very informative dissertation on leather and the type we had. He was very knowledgeable and honest.
He could have done work on our couch, and we would have paid, but he informed us it would only last a short time due to the type of finish we have, so best to leave it as-is and enjoy the furniture’s aged character - he truthfully told us that and told us to keep our money!
He could have been unscrupulous and done a quick touch-up and told untruths and sold us services, but he did not.
A big shout-out to Mr. Al for his straight talk, honesty, and kindness.
Highly, highly recommended!
Al of Fibrenew was honest and realistic when taking a look at our leather furniture to see if it was worth repairing or not. In our case it was worth repairing part of it, but not spending the money for a complete restoration and we really appreciated the honesty. The part he did repair was done perfectly, we are really happy with the results. We would recommend him 100%.
I can't say enough about Al Crnjac and the service he provided. Al is highly professional and could not have been more timely. The quality of work is outstanding and he made the experience easy. This is the second time we have used Fibrenew and I recommend their work without hesitation.
I was blown away with the transformation of our Honda pilots interior , we had quite a few small tears , a couple in the carpet , one or two on the headrests, we figured we could get a patch put on and hopefully it wouldn't show too much, man was I wrong, he came to our home in Cornwall, assessed it, gave us a price and did the repairs on the spot, unless we pointed out where the tears were you seriously wouldn't find them. Thank you for the wonderful job and it didn't break the bank!! We will definitely use this service again without hesitation.
Five stars for service! Unfortunately, I was not able to benefit from the repair service at Fibrenew: the type of leather I have is irreparable. It could have ended there, but I wanted to know more. The sofa I have is good quality, so it begs the question: how to select the next one? I am glad to report that the person I dealt with at Fibrenew went out of his way to explain the kinds of products available and what to ask for. Thanks for a prompt and professional service!
I just had my grey leather sofa repaired by AL from Eastern Ontario Fibernew. I can't say enough how pleased I am of the magic he did to it. I am now proud to be the owner of this sofa once again. From the initial phone call, promptness of his appointments, right down to the finnished product. I couldn't be happier. So glad I contacted him. Thanku once again. Susan Chenier
Fibernew Eastern Ontario is phenomenal. Very professional, reliable, and dependable. They do excellent work on upholstery repair, leather repair, wood repair or any mechanical repair. They are highly recommended by La-Z-Boy Ottawa and Eastern Ontario area.
Very impressed with the level of service provided by Al. My 81 year old sister's recliner broke down. As she lives in Cornwall and I'm in the Toronto area, this could have been a very difficult experience. However, fully satisfactory results were achieved, due to Al's willingness to go that extra mile and never give up! Good Work! Thank you.
Fibrenew is the most efficient and professional company to interact with. Al adapts to the needs of the vehicles in stock and our customers schedules. Professional, courteous and always outstanding! Robin Loucks Service Manager Cornwall Volkswagen
I had a huge section close to my shifter in my chrysler 300 that was damaged. I didn't think it could be fixed. I called Fibernew, they came to my workplace and fixed it. I couldn't believe it. The gentleman made it look like new again!!! Highly recommended!!
I just wanted to take a second to thank Al again for the expertise, quality workmanship and timely delivery of my Mother's power recliner. Although Mom is in the hospital for almost 4 weeks now, having the chair all fixed and ready for her when she gets home was key.
Al you run a good and honest business and I will make sure I send as much business your way as possible.
Thank you
I must give Fibrenew a AAA rating for the magic they worked on my leather couch and chair, transforming it from something that was simply comfortable but not anything you wanted to display to company, into rejuvenated items of furniture worthy of displaying to friends and family. Work performed at my home and within a day my couch and chair were transformed. Worth every penny I paid to Fibrenew.
Good morning, I just wanted to convey our utmost satisfaction with your company. The gentleman (Matt) who came over to repair our faux leather sofa, was extremely courteous, professional and knowledgeable. The repair was done in a short amount of time and looks great.
We would recommend your company hands down.
Thank you
