It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
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Excellent results on damaged couch. Terry did a great job and was very professional. Saved me from buying a new couch.
Thank you Don for the amazing work on our couch! Your turn around time and professionalism couldn't of been better. You will be the one we call next time we need something done.
We had our new sofa from Finesse repaired by Fibrenew and it looks amazing!
Had my boat seat repaired today. The company sent a tech on site to do the repair by the name of Jeff. It's one thing to have a repair done and the repair done well but the bonus was that I also was sent Jeff. Did a great job and was very personal and likeable. Would highly recommend this company. Cheers! Mike.
I can’t say enough good things about this company. Their work is top notch with excellent customer service. Sue is always friendly and her work is immaculate. I would go no where else for my leather repairs.
We had a worn and discoloured area with a small tear on our leather couch. Terry came to our house and worked his magic. The repair looks great. He was very professional in his work and essentially saved the couch for us. We are impressed.
I contacted Fibrenew via email to inquire a put having some vinyl pieces fixed for our business. They were so extremely helpful. They emailed us back and gave us directions on how to fix it ourselves and then said we could still contact them of we would rather have them fix it. I greatly appreciated how generous and helpful the information was that I received. Will definitely use this company in the future.
Big shout out to Don & Terry with Fibrenew
Had a burn mark on our linoleum floor due to a whoops with a space heater. Don booked us right in and Terry did an amazing job repairing the damage.
Will use them again in the spring to do an armrest repair on my car as I was very impressed with the service and quality of work.
Don and the team have done some amazing work for us! Always prompt and very reasonably priced!
Jeff from Fibrenew came out to repair a tear in our linoleum flooring in our fifth wheel and he did a fantastic job, I would highly recommend them.
Sue was great. She arrived early, did a great job and seems like a great human in general. Thank you.
I am a repeat customer. 3 years ago I had 3 seats of my my leather sectional dyed as a result of wear and tear. Flash forward 3 years later I have wear and tear on another seat of my sectional. Sue who was the same consultant who did the work 3 years ago and completed the work again today. My seats from 3 years ago are still perfect and she did an excellent job on my corner seat. Sue from Fibrenew provided excellent customer service and even touched up some other sections of my sofa at no extra charge. She was knowledgeable about care and protection for my leather sofa. A very happy customer, will definitely recommend Fibrenew to my friends and family
The first picture is the before and after from 3 years ago (which is still perfect) the second picture is work done today on the corner section. Colour matching is excellent.
From Lis, I have been worrying about the scratches and punctures from my kitten in my leather seat cushion for awhile - I had no idea how to deal with them. I called Don at Fibrenew and he arranged for my cushion to be picked up from my home and within 2 hours it was delivered back to me. All I could say is wow...great work, looks like new! Thank you Don! I will be sending a few more of my kitten worn leather cushions in the future.
Excellent customer service. High quality work! My leather couch looks like new!
I can't say enough about the service I received from them. I was so pleased with the work he did on our sofa.We were thinking we would have to get a new one, but they were were able to fix it at a really reasonable price. II would recommend this business to anyone.
Thank you!
2021:
Terry did a fantastic job repairing my car seat leather.
Colour match: perfect!
Finish/texture: perfect!
2022 Update:
Sue just finished a stellar job repairing fairly significant leather damage in another of my cars.
I was shocked that my chair could look so incredible again. My cats had done a real number on the leather, but it looks brand new again! I'm thrilled with the result.
Terry repaired our couch and did a outstanding job we are very pleased indeed.
Bruce came out to fix my Paliser Leather Sectional that had a broken piece of wood under the seat. He did an excellent job at not only fixing the issue but explaining the logistics of the problem and how there seemed to be a design flaw. I was so happy with the end result and highly reccomend this co. to fix any problem you may have with a piece of furniture.
We recently had Bruce from Fibrenew over to repair our sagging leather sofa, every part of the job from the initial contact to completion was perfect, we are very happy and wouldn’t hesitate calling again for any future repairs.
I have no hesitation in giving Don and Terry 5 stars. Don was very responsive in answering my questions and setting up an appointment to fix our furniture. Terry arrived on time, sized up the furniture as it was scratched and started In. Terry did an amazing job at a reasonable price. The furniture now looks mint. Thanks folks.
Just had the guy here fixing a pretty big gash in the couch arm. He was nice, courteous and did a fantastic job! Thank you!!
I put a cigarette burn in the headliner of my Honda. Don sent out his technician, Terry, to have a look. He was able to take a burn that filled me with self-loathing every time I got into the car and turn it into something I can forget about. Great job. Thanks Terry!
Thank you!
Terry did a fantastic job repairing my car seat leather.
Colour match: perfect!
Finish/texture: perfect!
Thanks, Don! We are very happy with our couch upholstery repair!
I was very impressed by the work done by Bruce today. We had a sofa with recliners at each end and the cushioning had slipped backward and created a cavity in the seating area. These area are well used! Bruce did a great job taking apart the recliner, repositioning the current foam and adding an additional 2" of foam to the cushion and some other stuffing to the back. Well worth the price. Thanks so much.
My transaction was great. Repair made my car seat look like new and besides that, Terry was a great representative of the company.
Had a star shape rip in my boat subpad. Don was very responsive and did a great job on the spot. Definitely recommend. Don’t try and fix these things on your own. Leave it to the pros.
We've had Fibrenew out twice, once for a slice in the leather on our car seat and most recently repairs to our sectional from cat and dog scratches. You can't find the repair on the car seat - it's perfect. I wasn't too hopeful on the sectional but Terry did a fantastic job. He's a pleasure to have and I highly recommend Fibrenew for any type of leather repairs.
Amazing work and very professional, would definitely recommend them
Terry did a fantastic restoration job on both our boat's vinyl tears and dashboard cracks. With the perfect color matching as well, we can't even see the prior affected areas. Looks brand new!
I tossed an Ice scraper in the my Jeep and the corner pierced the leather seat. To make it worse it was one of those heat/cool seats that was perforated. I took some pictures and requested a quote on Saturday. The following Monday I received a call and within an hour, Sue was at my house and repairing the seat. Great job considering the damage I inflicted. Now to see if it will last seeing its perforated!
Great work on a cracked and creased leather seat in my car. For about 1/4 the cost of recovering, it looks as good as any 20-year-old leather seat has any right to look, and better than it has in many years. Thanks!
I contacted Don with my situation, 11 pokey little rips in my Honda Pilot interior upholstery. Don was prompt & professional, offered a reasonable estimate and booked my session. Technician Terry was on site within days. Very polite, friendly and skilled. In the end...the repair was perfect...seriously...it’s like it never happened. Exactly what I had hoped for...thanks Fibrenew Edmonton!
Awesome service. I had a leather steering wheel redone. Sue came out and was very professional. The job was done surprisingly quick and blew my mind away.
For the price it beat the heck out of replacing it at a dealership. Would definitely recommend and use again.
We had Sue come out and fix up our Cotswood leather couch. The couch was very expensive but had been scratched up and wrecked by the kids. I was going to just throw it out, but Cotswood recommended Fibre New. My couch literally looks brand new. I had every surface of the couch, front and back done, and the ottoman for around $900. The tech was very detailed and I’m very happy!
Amazing job repairing scratch on leather car seat. Thank you.
My leather set was BETTER than new once these guys were done with it.
They went above and beyond. Great customer service, super friendly I would highly recommend and will be a returning customer.
Prompt and efficient service on a 1994 Jaguar XJS. Had a worn, discolored driver's seat bolster. Fibrenew came to my location and rested it to match. Great job!!
Terry did quality work on my RS5, he repaired my driver side seat from the usual wear and tear of getting in/out over the years. Terry came to my underground parkade downtown & got set up quickly - super nice guy and easy to deal with. I'm happy with the work.
I have been worrying about the scratches and punctures from my kitten in my leather seat cushion for awhile - I had no idea how to deal with them. I called Don at Fibrenew and he arranged for my cushion to be picked up from my home and within 2 hours it was delivered back to me. All I could say is wow...great work, looks like new! Thank you Don! I will be sending a few more of my kitten worn leather cushions in the future.
Absolutely the BEST... from a torn hole to like new again. I highly recommend Fibrenew to anyone needing repairs. We will definitely use them again. Terry was so professional, he is amazing. 5 stars
I can’t say enough about the service I received from them. I was so pleased with the work he did on our sofa.We were thinking we would have to get a new one, but they were were able to fix it at a really reasonable price. II would recommend this business to anyone.
Had a puncture in my seat repaired. This company was flexible with their scheduling as I had to cancel my appointment with them more than once due to car issues. Impressed with how fast the service was and how I could not even tell there was a hole in my seat. Would recommend to friends.
If you own. A-Mercedes Benz with MB Tex this is the place for repair work outstanding job
This company is a very professional and knowledgeable on what they do .
I hav e a vehicle bra got hit buy a small rock and slightly split the vinyl. filed a repair request form sent a couple of pictures to see if it could be repaired . they sent me a response saying yes for a reasonable price . Talked to don set a date. on the day terry showed up 5 mins early very professional, he explain Exactly what he was going to do , I asked him a couple of questions about what the finished result , and it was exactly what he said would be . told me how to take care of it and if there was any problems with the work down the road they would be glad to come down a fix it . so if you need to have any work done call on fibrenew and be very satisfied of there work .
I had some bad scratches on my leather in the divers seat of my car. Don and Sue came out and were very pleasant and did a wonderful repair job on the seat. Most happy would use them again in a minute.
I had some bad hail damage on my house and garden shed. Holes punched into the panel and some long cracks. Don Barnhouse and his crew came and removed the damaged panels and took them into the city to repair them. They returned the next day and reinstalled the panels. I honestly could not tell where the repairs were. The colour and texture were perfect. Very happy with the service. Friendly, professional and speedy. I highly recommend their service. Thanks.
from the1st email to the finished job a great all round experience,very satisfied indeed,the tech Terry who performed the repair was very knowledgable and professional, all round a very nice guy to talk toowould I use their services again, yes I would 100%. thanks again
Great work by Terry and very happy that I was fit in so quickly. I had some wear fixed on a steering wheel which for this specific one a full replacement would have been quite pricy. Happy with redials and customer service, will have Fibrenew work on other projects in the near future. Thanks again
I had them come out and fix some wear marks on my seats on an old Chevy Pickup. They did an excellent job, the color match was right-on. Thanks very much for the great service and getting to it quickly.
Don replaced the foam in our sagging couch and loveseat and it’s like new again! Quality of work and service is exceptional. Highly recommend!
Great service from Terry and Don. I needed an car armrest fixed and well as a bumper repair and each one was repaired very well.
After emailing a picture of my problem, Don emailed me back with recommendations and a quotation. Terry came to my home today and repaired the split seam on my leather car seat. I expected him to just stitch up the seam, but he worked on the leather and made that section of the seat look new again. Job was done when promised, at the price quoted, and exceeded my expectations. Top notch, thank you Don and Terry.
Amazing. The technicians came to our condo and were able to completely repair the car scratches from our new leather couches. They were prompt and professional and did great work at a reasonable price. Highly recommended.
Don picked up my very old, very expensive 17 year old chair and ottoman. Re-dyed, re-stuffed everything. Returned within a week. I have my chair back and I’m extremely happy. Like new.
Hi Don .. just wanted to tell you that Terry showed up today as scheduled & repaired my Harley Davidson Saddle bag & it looks as good as new again. Please tell Terry that I am very happy with his professional repair job & enjoyed talking with him while he worked on it. I will certainly recommend your services to anyone requiring a high end repair service from reliable and competent people. Thanks ~ Marvin
Terry made my 10 year old couches look brand new. Worked diligently to attend to every scratch and tear, went above and beyond. The pricing is very reasonable. ...
Had them repair a few tears in a leather couch cushion. A few miscommunications with the booking but the job was impressive and the price very reasonable. Would definitely recommend.
They were the warranty company for a chair I bought at Leons they came and fixed the issues I had with the chair.
Terry came out today to repair cat scratches to our leather love seat & chair. He did an amazing job! You can't tell they were ever scratched. I'm not expecting any issues, I know this is a highly professional company that in the past repaired a stain to the vinyl siding on our home. That too was a very positive experience and you can't see the stain anymore. A big shout out to Terry for today's job and a big shout out to Don for the prior job! I would highly recommend them!
Sue Kassian came to my house this morning to repair three couches. I am delighted with the way my couches look. She was prompt, professional and very efficient. My twenty five year old couch looks brand new. I would recommend this company to anyone looking to repair their leather sofa. Great work!
Your company did an amazing job renewing our couch. After it was done I didn't need a new couch, unfortunately I had already promised it to my son who would not let me keep it. I had already ordered a new couch. I tell everyone I know about what great work you do. Thanks again!
Great people and service they can get the job done for you and sue was super nice and fast they are very experienced. Highly recommend them.
Sue did a great job on 4 pieces of leather furniture. They look brand new again. We are very happy.
Called and booked appointment. Arrived as promised.
Terry Came to my home to do the repair on my leather/ vinyl couch that was damaged while being moved. He brought all materials with him. Work was completed quickly and thoroughly & color matched perfectly. Clean up was done and he moved furniture back.
Excellent & friendly service. A great company to use for any leather or vinyl furniture or auto upholstery repairs.
Would use again in a heartbeat & highly recommend!
Hi Don,
I just want to say how happy we are with the repairs done to our love seat today. It looks great! The job was done so fast and efficiently too. Very impressed! We will definitely call on you again should we need any leather repairs in the future.
Thanks again!
Michelle and Brad
Beyond expectations/ really great crew that's down to earth and skilled at what they do. Thought my couch was beyond repair but these guys really did a good job.
Great job, Quick and professional
All I can say is WOW. Terry came and refinished our leather love seat and couch. He was professional, extremely detailed, and in my opinion went above and beyond to get our 14 year old furniture practically NEW again. I can't believe the difference it made. I would highly recommend this cost effective and convenient way to get leather refinished.
Do not even waste your valuable time seeking others for repairs to your valuable leather. Give Don a call and they will take care of your problem with skill. We had an issue with a previous leather repair crew where the work was horrible. I then found Don and let's just say they did a remarkable job! I was so worried the previous work would be tough to repair and yet Don made the area of concern disappear. There work will leave you impressed and relieved. Thank you Don and Sue for the excellent work. I highly recommend you to others.
I damaged my white leather couch moving, and I stumbled upon these guys through a quick google search. They were highly recommended in the industry, and apparently their prices were very fair. I told the salesmen my predicament, and they sent out a repair-tech the following week. He finished the job quickly. professionally and with great skill. The only issue I had was that their price was 20% more then their quote. Other then that, no complaints! I would recommend to my friends.
Don, I would like you to know how impressed I was with the service you provided in repairing my new leather couch today. You were extremely efficient and professional. Not to mention you repaired the defect to make my couch look absolutely perfect (as a new couch should!). I will not hesitate to contact you in the future for any repairs, and will be recommending you to my friends and family. Thank you!
Hi Don, I want to let you know what an amazing job you did fixing the damage to our siding. As you know I had sprayed a product on my siding as I had wasps flying under the siding. This spray damaged my siding, leaving a very large stain. We contacted our insurance company and were told they would only be able to repair the damaged side. We had a siding company attend the house, but they were not able to match the siding color so our only alternative was to chose an entire different color of siding. We were not happy with the idea of two different colors of siding on our house. As time went by our adjuster heard of your firm - Fibrenew. You came out and after looking at the damage and applying a few chemicals, you assured us that you could repair the damage. Fibrenew were very professional, arriving at the specified time, removing the damaged siding, taking it back to their shop and repairing it. You then came out and reinstalled our siding. We were so impressed with the fabulous job you did. You can't even tell it was damaged. I want to thank you for your courteous and caring service. We would highly recommend you to anyone needing similar repairs. Find two more emails with pictures of before and after. Thank you. Regards, Randy & Lorise Clark
Don: Thanks for the great job repairing the hole in our vinyl siding and removing the stains. Frankly, we are at a loss as to how you do it. We look where we think the hole was and, for the life of us, we can't see any trace of it. You apparently even reproduced the grain in the siding. No other way to describe it, you're a magician. Truly like it never happened. Thanks again!
Hey Don, just wanted to extend my gratitude for the job well done. I was very impressed with your services yesterday and the workmanship done thank you and you will definitely be hearing from me in the future for any furniture repairs.
I had a great service with Terry, very sweet , polite and helpful, both my brother and I were pleased! The service was superb! He was great and made my sofa look brand new. Terry explained how important the kit is for my leather sofa, which I wanted, but short on fund at the moment, but I will be buying next week. Just wanted to say Thank You Terry for being amazing!
We can't thank Terry of Fibrenew Edmonton enough for the miraculous job he did in repairing the tear in our leather couch. We expected a patch and instead he performed a flawless stitching job that gives us our couch back! I will be highly recommending this company to my friends in the same situation. Thank you so much.
Debbie
Don, Thank you so very much for a fantastic job. I went to look for the other hole and couldn't' even find it. My wife thinks you took a piece from another area to replace the damage because it matched it so good, All joking aside, really appreciate the great job. - Matt
I contacted Don by email with a picture and explanation of the tear in my loveseat that had came apart again from a previous fix from another tech/company. He replied very promptly and went beyond my expectations in service! Terry came out and fixed the job better than the previous repair and did so in a professional but very personable manner. Nothing but A++'s all around from both gentlemen! Thanks again for everything!!
Dear Don and Terry,
My husband and I are extremely pleased with the excellent job you did repairing our four leather chairs! They look as good as new! Terry was very efficient and reliable, and the work was done promptly and perfectly. We would not hesitate to recommend your company to our friends. Thank you both so very much.
Sincerely,
Kathy
Hi there,
I just wanted to thank you very much for the awesome job that Terry had done to repair my seat. I know that there was a few areas to fix and I can’t even see where the tears were. Once again thank you for the wonderful service you gave me. I would recommend your service to all my friends.
Don and Terry went above and beyond. I thought I only needed a small spot the size of a twoonie repaired, turns out it was worse as they began. They performed a stellar job and I am beyond pleased. They were very personable and professional. I would highly recommend them.
Last Thursday Terry came to fix the cat scratches on my couch. I wasn't home, but my dad was home and was amazed at what an intricate process it is. My dad mentioned to me how diligent the tech was with mixing things and matching colors and how he took his time to make sure he was doing his best work possible. I came home later that night and my couches looked like brand new!!! You can't even tell where all the scratches had been - nobody will ever know! My couches had looked so ragged before and once he was finished with them they look AMAZING.
Fibrenew did a fantastic job and I am incredibly happy with the finished product.
I had no issues at all with getting an estimate or booking an appointment for my couches to be fixed and you guys do such fantastic work. I will certainly pass on your info to any family or friends who find themselves needing similar services.
Hi Don,
Thank you so much for making our leather sofa look better than new. It’s awesome, what a good job you did....
Best Regards,
