It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
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Great people who really know there craft. Would recommend to anybody!!!
Great people and outstanding customer service. Thank you and I wish you success
Very professional and did amazing work! I previously had the stitching on my couch fixed by another company and it looked awful and came undone in a week. The work done today by the Pegrams looks like it will hold for years to come! Thank you fibrenew
Great Efficient Work !!
Excellent service and very professional. I would recommend without a doubt.
That is a real nice company they was very dependable I was very pleased with their customer service and their job was fantastic even when they didn't have the parts that self they went on to order my parts off of Amazon so I would like to recommend them to anyone
This company was very prompt, courteous, and quality of service was excellent! I would highly recommend, and use again in the future!
Robert and Chelsey, were amazing. Top notch customer service. Very experienced and informative. They explained everything they were doing. Genuinely good people. Would definitely recommend Fibrenew to friends and family. 10/10
Robert and Chelsie were both very professional and did a great job at getting soda and dirt stains off my car door. They were very quick to get me on the schedule and we're great at communicating if they were going to be late or needed to reschedule. I would recommend them to anyone and will definitely be using them again in the future!
Friendly & fast! Got all the food stains out of my beige seats from my family eating & drinking. They worked with my schedule & explained exactly what they did & what my next steps should be. Highly recommend!!
They were punctual, whatever equipment was needed they supplied it. Very courteous, the lady knew to take off her shoes upon entering my home & I appreciated that. They were able to recognize what was wrong with my bedroom set, assess the problem and fixed everything. My bedroom set is like new. Thank you guys you hard work is very much appreciated!
We used Chelsey and Bobby with past businesses and absolutely love the work they did and when we saw they started Fibrenew we had to leave a review. They are professional, dedicated and dependable. If you want great customer service, you have it here with professionalism, quick to respond, and a friendly smile. We also know they are highly involved with community and local church, and as you can see from their online presence, love their kids. They both have a giving heart and love the community. We would HIGHLY recommend Fibrenew Hampton Roads along with Chelsey and Bobby.
When you get my age, you appreciate courtesy and kindness. Not only were they kind, but also competent. It was refreshing to work with these kids. My 2008 Lexus ES 350 seats look BRAND NEW! I'm a customer for life. Support this business.
Excellent customer service and car care service. They took the time to explain to me what they would be doing to remove the stains from my seats. I'm completely satisfied and would recommend their services.
Job well done.
So I'm not one to leave reviews however this needs to be said.
My son used permanent black marker on my brand new about 4 month old SUV on the headliner 2 marks approximately 3 inches each.
I used my warranty service that I bought, but rarely purchase from the dealer. So they scheduled an appointment with Fibrenew and they arrived. My expectations were very low that this would come out. So they arrived small business Husband and Wife team and took a look and got right on it. They explained in detail what they would do and not do and why. About 20 minutes later they knocked on the door and said it was done and completely out. I was like OMG no way. I took a look and it was gone.
They were very professional and got the job done.
Please support this local small business and look them up for any service they provide which may help you!
Robert and Chelsey were knowledgeable, communicative and did a great job!
I had a wonderful experience with Fibrenew! They were fantastic about communicating with me to schedule a time for them to work on my car, and I couldn't believe how well they did at getting out stubborn stains. They even gave me helpful hints for cleaning future stains that would arise, based on my 4 kids and 2 dogs. The seats in my car look like new now!!
I had a pretty badly stained leather seat from a car seat protector and this husband/wife team did a phenomenal job retiring it to like new condition. I would highly recommend them to anyone in need of restoring their vehicle upholstery or leather. I would use them again and again even for general cleaning of the leather seats. I wish I could upload pictures of before & after.
This crew did a wonderful job. Very professional and courteous. We would be delighted to use them any time.
They did a superb job repairing two 29.5 year old vinyl siding corner posts. They found the exact same style post (after going to 5 different suppliers) and matched the color perfectly. Their professionalism and customer service is exemplary. I can't recommend their services high enough will call them again for any repair that they perform.
I had to get a repair done to the perforated leather backseat of my car. The team from Fibrenew did a fantastic job! They were very friendly and communicative through the whole process. Best of all, I can barely tell the cut was ever there. Highly recommended!
I contacted them to fix a tear in my sofa. Instead of taking my money, they advised me that they would not be able to fix it because of the type of material my furniture is and that the repair would not last. They also advised me on what I could do to fix it myself and gave me good information of where to buy furniture in the future and what type of furniture to look for. These people are honest and trustworthy!!! I will absolutely do business with them in the future, although I was not able to this time around.
Team was very responsive and came to our house on the date and time scheduled. Very professional. Repair was great and invisible to the naked eye.
Chelsey did a great job refurbishing my sofa. Definitely will utilize this agency in the near future if needed. She was kind, a professional, and took the initiative to go above and beyond.
Thorough professional craftsmanship. Great experience getting furniture arm stuffing refilled. Highly recommend.
Awesome work very professional we are very pleased with their work.
2017 Cadillac Xt5 in Hampton Va
Thanks again check them out you won't be disappointed
Great work very fair and professional priced good would definitely recommend
2017 Cadillac Xt5 custom leather seat color change Hampton Va
We had a leather recliner that required repairs due to scuff marks on both corners of the chair and needed restuffing. Robert and Chelsey were very knowledgeable, professional, and kind. They did a wonderful job in repairing and being able to match the scuffed areas to the rest of our recliner. Very pleased customer! Highly recommended!
Chelsey did a great job in repairing a cigarette burn on the leather seat of our vehicle. You can't tell where the burn was, looks great! Thank you.
I have had Fibernew in the post to repair a tear.
This time I was directed to a more local Peninsula franchise. Robert and Chelsey were awesome. I was explained the process of cleaning, redying and conditioning my couches in detail. Chelsea worked tirelessly to get the best results possible and made my 18 year old couch look almost like new. They are an honest, hardworking and very personable couple.
It was worth the cost to restore my high quality furniture rather than rebuy . I am so happy with the results
Robert of Fibrenew was very professional and did an excellent job. He removed a spot from my sofa, and also answered some questions and provided quotes for other future jobs. I recommend this service for your upholstery needs.
Fibrenew is a wonderful company. They came to my home examined my chairs said they could clean them and quoted me a price. Two days later they came back on time took about 45 minutes and I had 6 dining room chair cushions that looked brand new. You could never tell they had been stained. They saved us a lot of money as I thought we might have to replace the chair cushions because of the stains. They are very passionate about their work and I would highly recommend them to anyone. Great work
Robert and Chelsey were personable, efficient, and very knowledgeable. They were sent to us by a local furniture company to correct problems with some of our new furniture. Some issues were not fixable, due to no fault of them, but they did their absolute best to make what could be fixed right. I highly recommend them and would not hesitate to call them in the future if I need furniture repairs of any kind.
Robert did a great job repairing our new leather recliner, it required replacement cushions that were under warranty. He thoroughly explained how and why cushions from a brand new chair needed replacement with issues from the foam manufacturing. When done with the repair he saw our old recliners and took a look at them. He found that one of the recliners had a broken mechanism. He took the time to contact a local vendor to obtain a new mechanism for the chair and Robert will be able to replace it at an extremely reasonable price.
Did an excellent job repairing our leather couch. Can no longer see the dog scratches :-). Highly recommend.
Fibrenew Hampton Roads came out to my home to repair a recliner for me. They called ahead to let me know when they would arrive and they were right on time. They came with everything needed for the repair. Robert and his wife are a team and worked together Harmoniously, and professionally in making the repairs to my chair. When they had torn the chair down they found some manufacturers problems which they also repaired at no cost to me. They replaced all the foam in the recliner seat as well even though the problem they came to fix was in the leg rest. They went Way above the requirement they were there to fix, but because of their need to have things done right and their open desire to strive for perfection they did all this additional work without any cost to me. Needless to say, when they left my recliner was better and more comfortable than when I bought it new. This young couple who also own Fibrenew Hampton Roads are to be commended for their integrity, and their honest way of doing business which is not found too often.in today's businesses. I proudly recommend them to anyone needing their many different types of specialties that I was amazed they did.
Fibrenew was absolutely amazing! Came to our home to assess seam issues with our couch. They had to take the cushion back to their office to complete the repair, we're super friendly and informative. Returned our cushion like new the very next morning. Reasonable pricing and great customer service! Thank you Robert 🙂
Excellent Customer service! Robert and Chelsey were very knowledgeable about their craft. They diagnosed the issue with my power recliner over the phone arriving the next day to repair it. Upon their arrival they inspected my recliner confirming their previous diagnosis. My POWER recliner was fixed in a matter of minutes! This company is FANTASTIC and you will never go wrong choosing FIBERNEW Hampton Roads - Peninsula for your furniture repairs.
I am very picky, and when I say how meticulous this company is, I was amazed. They were very courteous, detailed and careful with our furniture. Took the time to vaccum every millimeter of the couches and every pillow as well. I highly recommend FibreNew, they were extremely knowledgeable and took the time to explain the process as well.
I had a leather jacket that I bought in Morocco several years ago and I got a tear in it to the left of the lapel. I took it to Fibernew Hampton Roads to have it repaired after reading about them in the Virginia Gazette. I cannot express to you what a wonderful job they did fixing the tear. There is NO WAY anybody can see that a repair was made. I highly recommend this company. I'd give them 10 stars! Wonderful job and I am grateful to have found them.
What a team! Professional, considerate, knowledgeable, and skillful. We thought we might have to return our new couch due to broken threads. Now our new couch looks perfect! Thrilled to know about fibrenew's services! Highly recommend!
Robert and Chelsey were very professional throughout the process of repairing my sofa where seams tore apart in a very difficult location. They restored it back to original appearance. Very thankful and I highly recommend them. Very fair quote and saved us from having to replace a perfectly good couch!
Great job! Ms. Chelsey. Arrived on time answered all my questions, informed me of products that can me keep my vehicle clean, an absolute professional. THANK YOU Mam
My salon chair turned out great. Robert did a great job and communication was very detailed about pricing beforehand.
Robert and Chelsey did a fantastic job restoring our 16+ year old leather sectional sofa. The sofa has been though several moves and 6 months in storage. The headrests and arms were especially worn and discolored, there were several tears from the various moves, and a cushion corner had been crushed. All of these defects were fixed with no trace. It looks great again and seems ready for another 16 years. Robert and Chelsey were wonderful to work with consisent communication on when they would visit including a text when they were on the way. We had them visit twice, first for a thorough cleaning and quotes on the defects and discoloration, then a return visit to do the repairs. They explained the work needed, options and costs (very reasonable) and they worked non-stop and were very respectful of our time and belongings. I will certainly hire them for any leather, vinyl or other restoration services and am recommending them to my large community of neighbors.
Chelsey was fabulous with the work she did on my car. She was extremely knowledgeable and wonderful to work with. Chelsey was outstanding in every way.
Chelsey did a wonderful job repairing a hole chewed by my dog on the arm of a leather couch. Now it's hard to tell that it was ever damaged. She has a great eye for color matching, too. Plus the price was right! Thanks, Chelsey.
Great customer service from Robert. He knew what he was doing and provided exceptional customer service. Thank you...
Great company and great people. They fixed my chaise recliner and saved me tons of money. Very knowledgable, friendly and affordable. Highly recommended. Thank you so much.
On time. Friendly. Good at their jobs.
Excellent job! Very professional and helpful! Totally recommended.
When you think furniture repair, you dread the wait time to get an appointment and the ordeal of having them come into your home. I sent the request Sunday and had an appointment first thing this afternoon.
They are a fantastic family-owned husband and wife team who not only were friendly, they respected my home and removed their shoes, and did topnotch work on my sofa and pillow repair. They leave your home better than they came. The range of services they provide means they now have a long-standing customer.
I'm am very thrilled about the results of their work! The black plastic was sun damaged and now it looks year younger. I highly recommend this business!!
They did a great job will call on them again
Can' say enough good things about this company, had them come out to repair a damaged spot on my interior panel and you can't even tell anything was damaged now. Showed up at our scheduled time and they were very professional. I would recommend them to any one!
Your tech was awesome. Robert was able to fix my chair and he was so nice and professional. I would definitely recommend this company. They do great work and care about their clients!
After years of looking for a restoration company and trying various DIY techniques to revive my leather headboard I found Fibrenew. Robert and Chelsey were responsive to my inquiries and suggestions during the restoration process and selecting the best materials. The craftsmanship and creativity of Robert and Chelsey brought my European four poster bed back to life. My headboard had a huge oil stain which I could only conceal by using pillows. They gave me several options for restoration, I decided to go with their recommendation to purchase a cow hid. The attention to detail in reupholstering the headboard exceeded my expectations. I was amazed when they came to reinstall my headboard…it looked better than the original headboard. So, if you're looking to restore anything from vinyl, leather, or plastic you can't go wrong with Robert and Chelsey. The quality of craftsmanship was excellent, great customer service and top-notch material selection. Five-star customer service and craftmanship I wouldn't hesitate to use them in the future.
Excellent job. Quickly and efficiently repaired an area that my seat where the stitching failed.
Great service, reliable, knowledgeable and experts. I like the quick response to repair my couch.
Chelsey from Fibrenew did a great job on a difficult repair in my vehicle. She also was able to repair damage on my tractor seat. Highly recommend! Thank you!
Robert and his lovely wife were incredibly responsive when I contacted them. They were able to come to my home and repair buttons on a tufted leather couch. I am not aware of any other business in the area that could repair these buttons without me having to take the whole couch to a facility. They were a pleasure to deal ! Highly recommend!
We had Chelsey Pegram repair our leather couch. There were large holes from where our Havanese puppy had learned to chew several years ago. We thought the holes were with us for life... but wait!!!... Our beautiful blue leather couch has been renewed and we are so very pleased. My company, Conscientious Carpet Care, can repair bleach spots on carpet but we never knew that leather couches could be so very well repaired. I highly recommend this company. Reasonable, professional, affordable. Thank you Fibrernew
Fibrenew was willing to accommodate my last minute schedule change without issue. The tech that came out was friendly and professional and got the job done quick.
Robert did an excellent job very aware of the product the new color I love it you need to try these guys out
BIG!!!! thank you to Robert and Chelsey for coming out to our sailboat and fixing our cockpit cushions. The small puncture holes from our German Shepherd Jackson, may have been tiny, but in a marine environment can mean big headaches - water seeping into the cushions, excelerated sunrot, and not to mention the more costly expense of replacing them. I appreciated their willingness to come to me. The cushions look great and now we can sail off with peace of mind the ache is diverted! Hope you enjoyed the view Chelsey... Thank you so much!
ROB & CHELSEY We're Simply Awesome! Their Work is Immaculate from the smallest issue to the Largest Fabric Coverage!! This Duo is Definitely Dependable! Thanks Kindly for your Expertise Customer Service Today!
The Fibrenew Team of Hampton Roads on the Peninsula was awesome!! They showed up on time, were very polite and did a very thorough job of cleaning our area rug. These are the kind of folks you want doing work for you.
Friendly, polite and professional. Very knowledgeable.
Chelsey and husband from Finebrew came and cleaned my sofa and did a fantastic job!
It is now like new.
I am extremely satisfied with their work and recommend them highly!
Thanks so much for all your help doing what you could for us today.will call you again if I need y'all
Robert & Chelsea were AMAZING! Very Professional, On-Time, and the Repairs are Flawless. Thank You So Much! I recommend Fibrenew 100%.
They cleaned and conditioned my favorite leather jacket, which was a gift from my wife 25 years ago. They also made minor repairs to the lining where it had separated from the leather. The jacket looks and feels great, and I will happily keep wearing it for many more years.
They got all my stains out very quickly. I am very satisfied with my experience with Fibrenew!!
Friendly, very helpful, did an excellent job! I would be happy to use them again.
Very knowledgeable, punctual, and professional. Had to use them for warranty issue, but would recommend for any issues.
We're very friendly and professional. Explained what they were doing each step. Great to know their service is out there! Highly recommend!!!
Great to deal with. Very knowledgeable and good work.
Professional, knowledgable, and very friendly.
Robert was very helpful and honest. Would definitely call on them again.
Great service and an amazing technician!
Great job done on fixing an old recliner to good useable condition. Explained their process along the way. Definitely would recommend.
I had 2 front seats ...one w rain water , and the other was really bad. These people were so good they got every thing out. Amazing! They tried all of their different solutions on one seat and walla it is clean. Perfect! Looks brand new.
Great job, super professional. Happy all the way around.
They were very professional and friendly. They did a good and thorough job cleaning the interior of my car. Also very informative on stains.
She did a wonderful speedy job!
Chelsey and Robert did a great job of repairing my leather couch back, they restored it to a like new condition in reasonable time and cost. Thanks!!
Robert with fibrew is a good company he tell you what it is and do a good job
Robert and his partner are absolutely AMAZING. Their customer service is very good, their workmanship is flawless, and they are a pleasure to work with. Thank you for your honesty and respect. Won't you anyone else .
We met Chelsey at the Hampton Roads RV Show, our Tiffin motorhome pleather was coming lose on our exterior door, we wanted to replace with leather, spoke to Robert who said that replacement was not something they could do currently, he did inquire with other franchises who have done RV doors and they were not available to come to Newport News. I totally respect the professionalism of someone who admits when they cannot do something, (our window was an issue, they could not guarantees the window would seal back properly) , he did say they could repair, they both came out today and did a nice repair on the door that appears pretty permanent, which is what we needed until we go to Red Bay Alabama (Home of Tiffin Motorhomes) to get the full replacement. Repair took an hour, their pricing is very fair. If your RV needs repair for Leather, Vinyl, Pleather, don't wait 6 months for the RV dealer, give them a call
Repair looks awesome. It's virtually invisible if you didn't know where to look and difficult to see if you do. It's 100% better than the repair I made when it originally happened. Don't fix it yourself go directly to Fibrenew you won't be disappointed.
They texted me 30 min. Before they showed up and were very friendly and told me everything they were doing and how it would be done with 100% transparency and I am very satisfied with my service, and I would recommend them for to anyone with fabric needs
Robert & Chelsey took my 30 year old leather sofa & club chair & made it look new! They are a personable team and explain thoroughly the process.
Service is incredible - from in-home estimate, to execution of the cleaning & renewal with personal delivery of our furniture - they took care of everything & everything went smoothly.
Our furniture needed light repair as well. They stitched a seam, inspected the support systems and replaced the cushions - we no longer sink into the center! The aniline leather is soft and supple, and we are completely amazed!
I highly recommend using these products & people!
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Robert and his team at Fibrenew does amazing work! I would recommend him to anyone looking to repair or replace any siding or vinyl needed!
Provided great customer service. Very informative about the pricing, timetable, and process. Sofa looks looks great after the process was completed
Robert and Chelsea of Fibrenew are an amazing duo that can fix your leather, vinyl, and plastic. If you need repair of your items give them a call, you won't be disappointed.
Wonderful experience with this new startup small business. They quickly diagnosed an issue with our bed and were able to repair. They were polite, friendly and were careful while working with other furniture in the room. I would highly recommend them and plan to hire them again.
Very knowledgeable and professional. Made my leather look brand new again. Would highly recommend.
I am so pleased with the work that Robert did. He was professional and kind. He brought my beautiful leather sofa back to life! Evidently the frame broke inside… who knows how but I was devastated. I truly didn't know how someone could possibly fix it… but he did! Thank you so much! I will be calling him again! And Chelsey!
This was a top-notch operation from beginning to end. I had a large tear in my leather seatback. Robert suggested that a new seatback cover would give the best result, and a repair could be better than the current condition but not as perfect. I agreed - but then he found that his key supplier"s price turned out to be much higher than what he was told originally. He apologized even though it was no fault of his. Back to the repair plan.
I wasn't expecting much -- the tear was over 12 inches and an irregular pattern, making it a challenge. However I was very pleasantly surprised at the end result. It's an older SUV so nobody expects perfection. The result I would rate as Very Good.
I would highly recommend Fibernew and Robert. These days skilled craftsmen and women are hard to find. Too many are indifferent to common courtesies. Robert's team impressed me and made me one very satisfied customer. I am confident they'll do the same for you.
Had Fibrenew repair 2 leather chairs. Very satisfied with the outcome and quality of work and Chelsey's professionalism. She came to the house todo the work on site. Worked out great. We agreed on price before work started….reasonable. Will send before/after photos to their email for their use as desired. Thanks….A+.
These folks were able to give me an estimate based on my pictures. Once we made an appointment, Chelsey (one of the owners) came to my house and worked on the project (a large burn hole in a leather car seat). It was all so easy. The finished job was beautiful. Unless you know where to look you would never know there had been a hole in the seat. And even when you do know where to look, you might not be able to spot where it was repaired. Chelsey was so sweet and accommodating and very good at what she does. I'm VERY impressed and happy!
We called Fibrenew after a few of our couch legs were damaged during a move (in addition to a rip in the fabric) and Robert did an excellent job! He was able to come out within 2 days of our request, and fixed all the issues within a few hours. We were so impressed and excited to have our nice couch back! Thanks Robert - will definitely use Fibrenew for future services.
FibreNew Hampton Roads did a great job restoring our leather couches. They were accommodating, easy to work with and professional. I highly recommend them for your leather restoration needs!
They took my worn down brown sectional and made it into a brand new blue one! I couldn't be more pleased with the communication and professionalism of this fibernew team!
Arrived on time. Did a great job. Will ask for him next time I need my car upholstery cleaned. Thank you so much!
Fibrenew service is top notch. I have experience first hand how they repaired tears with their knowledge & experience for these cushions for my outdoor furniture. Highly recommend them & will use them again.
Robert and Chelsea do an amazing job! I highly recommend them for leather, plastic and vinyl repair.
Fibrenew does superb (almost magical) work in renewing and restoration of worn and damaged materials, furniture, upholstery, car seats, etc. Robert and Chelsea are some of the kindest most professional people you will meet, and the system they use to breathe life back into your items will keep them off the junk pile and have you enjoying them for years to come. This is a really terrific local business and I recommend them without reservation!
I've used their services several times on leather repairs and also referred them to others as well. Very impressive results. I enjoyed working with them and will continue to in the future
Friendly professionals arrived ready to evaluate and accomplish required work.
I was given full estimates for both items in need of repair. They set about their work which was carried out with precision and attention to detail.
Upon completion they both has me inspect their work.
The pull handel installed on my recliner worked flawlessly. Better than new.
In the case of my paint stained leather drivers seat, they saved me a large sum of money by pointing out the portion of the restoration process already completed had fully restored my truck seat.
So no further bells & whistles were needed.
So that cost was subtracted from the initial estimate.
Their honesty is both rare and refreshing.
This business put their customers first. They do excellent/meticulous work.
Highly Recommended.
R. Hodges
Yorktown, Va
Fibrenew did an excellent job on my vinyl seats of my 2019 BMW X1.
They were knowledgeable regarding future care for my car seats and what products to use to extend the life of my seats.
Professional! Great job! Leather on recliners looks like new again.
Chelsey came out and did a great job getting the stains out of our car seats. They were on time and very professional. Highly recommended!
We were very happy with your service. The couple are very knowledgeable and great at what they do.
Fibrenew is awesome they came out and did a temporary fix on my chair till my part comes in! They helped me out so much and I'm so thankful I called them? They're a great company!
Thank you Chelsey for your professionalism, focus and amazing skill in making our vinyl floor look new again! The 2 areas you repaired look as if there was never an issue. True appreciation for your skill!
I really appreciate Robert and Chelsey coming and fixing the stitching of my car seat, it looks good as new. They're both friendly and professional. I highly recommend!
I was experiencing issues with a barstool swivel. I was put in touch with Fibrenew and Mr. Pegram was excellent! He was courteous and patient, while providing me with the services and guidance needed to remedy my situation in a timely manor. I highly recommend Fibrenew and will certainly seek their services again when needed.
Great service. Communicated well, nice and professional. Job well done! Would recommend.
The Doctor is in the house! 2007 Mustang GT ‘vert that had driver's side seat seam splitting with age. No one in northern VA where we were living at the time was interested in repair but found Fibrenew doing a search here in Hampton Roads. Got a solid estimate and a quick date with repair at our home. Arrived on time and completed the repair in 4.0 condition. Final bill matched estimate - strongly recommend this new company and will be my first call for any other repair work in the future!
We had Chelsey and Robert Pegram come to our home to give us an estimate on repairing a sectional. We were very impressed with their experience and expertise. They gave us an honest review of whether it was worth the repair. I would definitely trust them with my furniture. I can highly recommend Fibrenew.
Thank you for your excellent job!!! We thought our couch was going to need replacing due to worn leather. We loved the couch, so we called Fibrenew! Chelsea and Robert were so helpful and made our old couch NEW AGAIN! We love it! ï¸
What an amazing service!! Where have you been all my life this has just been the best experience. I had a stain on my car's leather seat and I think I was making it worse by cleaning it. They offered the suggestion to go ahead and dye the leather I was a little concerned if it would match but I had to just trust. So I left them alone they let me know when they were done I came out and voila it was perfect! I would not hesitate to recommend this business to anyone. It's just such a neat service they come right to you! I also love that they are passionate about their business and helping to decrease items in the landfill by repairing versus dumping. Terrific job Chelsey
and Robert thank you so very much job well done!
Great company..prompt, quality work. Highly recommend.
Very professional and prompt with appointments. Work was excellent
It completely exceeded my expectations! They cleaned my seat thoroughly for over an hour, carefully explaining the precautions to me. Thank you so much!
They did an absolutely amazing job and were an absolute pleasure to work with. If I have anymore furniture repair work that needs done they will be my first and only call.
High quality workmanship, that simple. From the beginning, Chelsey was thorough explaining scope of work and the overall process to fix a tear in my leather seat. When she came out she was nice, friendly, and extremely knowledgeable. The work honestly got finished faster than I expected which was great and I'd bet my money that nobody would be able to know there was a tear in the seat. Overall I'd recommend Fibrenew any day of the week. Hopefully this doesn't happen to me again, but if it does I know who to call.
Knowledgeable and helpful. My couch looks great.
I had a great experience with Fibrenew! They were super easy to communicate with and did a great job!
Robert and Chelsey were awesome. Very professional, knowledgeable and concerned with doing the job correct. I appreciate no short cuts. They are truly nice people!
Did pretty well
Chelsey did a wonderful repair of our leather couch. It looks so good, and I wish we had used Fibrenew years ago.
I had the pleasure of meeting the great couple from Fibrenew today for my upholstery project.
I am choosing to use this company based on decades of experience in dealing with repairs and maintenance on my home and personal items.
This company has already impressed me with their professionalism, honesty and fairness. Plus they are very nice and friendly which made me comfortable having them in my home. I look forward to leaving another review after the job is finished.
Fibernew did an excellent job, I thought for sure Ol Blue had seen its better days. Now it can be around another life time or two! They also refreshed our 20 year couch and it looks as good as the day it arrives.
Chelsea provided an excellent repair to my car back seat. It had two holes in it she was able to repair those holes and match the leather color perfectly. I will recommend them to all my friends when they need assistance.
They were able to get out even stains that the previous company couldn't get out. Great job!
The kindest business owners. The service was prompt and professional. They were really helpful and even offered to help on a future service with my car upholstery. If you're looking for a good furniture repair business look no further.
This is a great local business, a gem in our Hampton Roads area. Chris did an excellent job on my sofa. It was so faded on every side. He restored it to look new! If you're looking for a very good, priced fairly, thorough leather restorer, this is your guy. Great customer service, personality, and skill. I highly recommend him!!
Excellent job on the couch repair! Looks brand new. Fast, professional, and a high-quality work. Highly recommend!
Highly recommend! They came to my work and made my back seat look brand new! My kids destroyed my seats with food,drinks, and slime. They were able to remove it all. Thank you ï¸
If only I could give your company more than simply 4 star rating. I just wanted thank Mr. Pegram and dear Lovely Wife for the upholstery job on my leather couch. The cushions and straps needed to be replaced ao that we no longer felt like we were sitting in a bucket. This experienced team took our couch apart to complete the repairs. The superb workmanship was extraordinary. We couldn't be more pleased with the outcome. Not to mention the wonderful professionalism and kindness of this team.
We felt comfortable and assured that the we would be pleased with the job. I can tell you that we are so pleased and grateful. We couldn't he happier. Thank you so much. You are truly a blessing.
Prompt, courteous, and professional. I had busted seams on my leather furniture. They came and fixed them like new. I definitely recommend this business.
Very good customer service and very friendly.
On time, quality job, nice friendly technicians, highly recommend them.
The rip in our car seat was fixed to perfection! Thanks, Fibrenew Hampton Roads!
They responded to my text and arrived early to our scheduled appointment. They were friendly, knowledgeable about all aspects of repairing Stresslor furniture. Meticulously they took the couch apart explained to me what caused the problems I was experiencing. They put both seats back together as new. I was blown away by their professionalism! I would definitely recommend them! Great job
Very professional and fun to work with!
Great service! Got the stains out of my seat with ease!
