It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
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Team came on time and explained everything that was going to be done. Clearly experienced and passionate professionals would highly recommend - excellent service and value for money
I was devastated when my dog put a hole in the front seat of my new two week old vehicle. From my first interaction to my last, Derek was upfront about his work, cost and time. He took care, did not rush the repair and I couldn't be happier . Thank you Derek for a wonderful job.
Ours was a small tear on our brand new couch. We are very happy with the results.
Derek's work is amazing! He fixed the spots that I needed fixed on a leather couch and I couldn't even see where they had been when he was done. He quickly responded to my service request and is very personable as well. He also gets extra points for being a dog-whisperer (LOL)! I highly recommend hiring Derek for any restoration needs you have. He's an expert at what he does!
Derek was quick to respond to my message on behalf of my inlaws. They had water spots discolour their leather sofa.
Derek was able to stop in quickly and fix the problem so you can't even tell where the spots were anymore. They were both so pleased and highly reccommend his services. Thanks Derek!
Derek did a great job on repairing my mistakes,looks wonderful. Thks Derek
Derek has been an excellent resource over the years. He is an artist and can work magic with new and very old items!!
Derek did a great job on our old leather sofa. It looks like new and we are very happy with his workmanship and friendly demeanor.
I had Fibrenew repair my leather couch a few months ago due to my dog chewing on the cushion, darn dog. They were prompt at responding to my email and quick to send me a quote once I sent them pictures. Once I agreed to have the work done it was a short wait and they were at my house to do the repairs. After over three hours of work the job was complete. To be honest I wasn't overly satisfied at first with the work done. I was contacted by them afterwards as a courtesy and I informed them that I was satisfied but had hoped for better. They were immidiately ready to send someone back out to check on the job but I figured I would give it time to let it cure. I placed my blanket back over the couch cushons and honeslty over time kinda forgot about it. Well let me tell you it now looks GREAT. I am more than happy with the final results. They were friendly and courtious in all aspects of the job and very prompt. I would definitely call them again for my leather repairs ( proboably will with my dog). I highly highly recommend them not only for their craftsmanship but their overall customer service. Great job Fibrenew you got a customer for life. I should never had been skeptical. Thanks again.
Derek was at our house today to fix a burn hole in our car seat. Yes, I (Yvonne) was nosey and watched Derek do this repair. Very pleasant fellow and talked through the whole process showing/telling me what he was doing. It only took him about a half hour to do. He did an awesome job repairing the hole and, well anybody looking at it won't see where it was done. WELL DONE DEREK!!!! I will pass information onto anyone that needs a repair. Thanks again Derek.
What a terrific Service that Fibrenew provided. The leather color was matched perfectly. Stain Gone...Happy customer. Company very nice and easy to work with.
We have a 30 year old La-z-boy leather couch that has seen better days. Fibrenew was recommended to us by two furniture stores so we thought we would give it a try. We sent pictures and received an estimate, which was reasonable.
Derek was able to fit us in quickly. We found him to be friendly, polite, and hard working. He explained clearly what he was going to do and got to work. Just the cleaning process alone improved the look of our old couch. The finished results were, frankly, well beyond our expectations. While he did tell us that the couch would look new, we were totally blown away by how good the couch looked. We now have a couch that looks brand new and the colour match was exceptional. Thank you Derek and Fibrenew.
I was very impressed with the quality of work done by Fibrenew SW NS on the leather arms of my recliner chair. It was well worth the cost and saved me from replacing a $2000 chair…Great people to deal with.
Great job - repaired a red leather reclining sofa - cannot see the repair at all and a perfect colour match
Fiberenew SWNS.
Susan Lisa and Derek did a wonderful job on our sofa. It is back to new again. Loved the professional way this team operated. Derick came and checked out what had to be done . Took his time and explained everything. They came and picked it up to take to their shop. They brought it back sooner than we expected and as an added feature they put it back together in our home. Susan ,Lisa and Derek worked together in a short , time had the sofa altogether . We would highly recommend this company to repair any leather item you need fixed.A job well done!!
On Feb 22,2023 We had Greg from fibrenew come in and have our two couches cleaned due to cat urine 🙁 They called 1 hr before arriving and that gave me time to get home from work so I didn’t miss my whole day of work !! He came and cleaned both couches and did a very outstanding job ! There is no smell which we all know how hard it is to get that stuff out ! If anyone needs a good cleaning FIBRENEW is the way to go !! Thank you for your great service !
I was so impressed with Derek’s meticulous approach to the repairs our leather couch required. I was really skeptical that the burn mark could be fixed but if you didn’t know where it was, you’d be hard pressed to find it! I am very happy with the whole process. Thanks for saving my beautiful couch!
So happy with my before and after! Fibrenew went above and beyond and made my leather look brand new! Would definitely recommend their services!
One of my dogs decided 10 minutes was too long to be left alone.
How do you fix a half eaten seat? Get Fibernew to repair it. Exceptional service. Great staff to deal with and quality 100%
A Big thank you to everyone involved
I had Derek and his crew come to my house to take a look at my fairly new raw leather furniture that my cat had bled on! Eeek! He came for the initial consultation, explained the process in detail and tested one of the stains AND got it out! I had him do all of the leather couch, chair, and ottoman and they look brand new!! Thanks Derek and team!
We had an exceptional experience with this company. Top quality workmanship (Simon and Greg) and great communication from start to finish (Derek). They took 10 years of cat scratches and digging on a Lazy Boy leather love seat and made it look like new. We could not be happier.
We highly recommend this company.
Five stars for fibrenew from the first phone call to the finished product..... after cleaning my couch and love seat they looked like brand new again. Friendly staff, quality work, attention to detail..... I have no hesitation in recommending them.
So excited with the awesome job Derek Trefry did on my leather lazy boy chair. Absolutely looks amazing, looks brand new. This is the second time I have used Fibrenew, Derek Is very knowledgeable and comes to your home, he’s very neat and clean, no mess left behind, great price, very impressed and happy. Thanks again!
My husband and and I were really impressed with the great job Derek did with our 10 year old lazy boy recliner which had seen better days. We thought we would have to replace the leather and so were quite delighted that Febrenew was able to restore it. Beautiful job!
Derek repaired some scratches and dents on our leather sectional. He did a fantastic job! He also repaired some cat scratch holes on our fabric sofa; unless you already knew where the holes had been, you wouldn't notice the areas that were repaired. Susan refinished and re-upholstered our antique rocking chair; it looks amazing! Thank you so much to both of you.
Bought a used Hyundai. My father noticed a tear on the side of the passenger seat when I was taking him for a drive in it which I did not notice when I bought it. Had Fibrenew fix it and after it cured properly my father could not tell me where the tear was on the seat I had to point it out to him and I'm not sure if I even know the exact spot where it was. Thanks very much Derek!
I had an ottoman that was damaged from our pets. I contacted Fibrenew to see if could be repaired and not only did they repair it but changed the color to match my other furniture. I feel like I have a new ottoman. Just think, I was going to get rid of it! I love it again.
